omnichannel
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Supply chain in retail: The critical link
The three critical components that help a retailer transition to omni-channel are Customer – building a deep understanding of customer…
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Technology in Retail: The panacea for growth?
Technology in Retail is one of the hot topics for discussion in the industry today. It has impacted our lives…
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Customer experience: The path to satisfaction
The retail industry globally is going through many cycles of change. Most of it is emanating from the changes in consumer…
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Omni-channel retailing: The journey of a thousand miles…
Retail as an industry is going through a lot of change. One of the biggest reasons for change is the…
